Be the Hope: How the Emotions We Choose Shape Our CX, EX, and Culture
This week, I watched an incredible interview between Pete Davidson and John Cena discussing the emotional toll of the 650+ Make-A-Wish events Cena has participated in. I highly recommend watching it; it is a very poignant piece. In a short clip (spoiler alert), he makes the stunning statement that his job is to “Be the […]